Company Values

The way
we work.

Great businesses are built by people who share a way of thinking, deciding, and solving problems. These six principles  are our touchstone — the behaviors we hire for, review against, and rely on every day.

These aren't aspirational values. This is our articulation of how we make decisions, challenge ideas, support each other, and get the work done.

Win Together

No Friction, No Fire

Bring Data

Fail Forward

Make a Mark

Get Shit Done

01

Win Together

We play to our strengths and manage our weaknesses, personally and as a team. We care more about what’s best for the company and our colleagues than what’s easiest for us as individuals. We all execute: no one is above any role or task. Accountability lives at every level. We do what it takes to win.

What it looks like

  • Picking up work not in your job description because the team needs it
  • Sharing credit liberally and individually owning shortfalls
  • Choosing what’s right for the company, every time

02

No Friction, No Fire

We challenge each other because we’re passionate about doing the best work possible. We speak up and ask hard questions of our teammates and ourselves. We rise above defensiveness and conflict aversion to present, debate, and select the strongest ideas on their merits.

What it looks like

  • Asking the hard question in the moment, not afterwards
  • Changing your position when someone makes the better case
  • Backing the strongest idea regardless of who proposed it

03

Bring Data

We turn first to data—both numeric and qualitative observations—to inform our decisions and assertions. We seek input from multiple objective sources to uncover the truth. Judgment born from experience allows us to interpret the data but not override the data.

What it looks like

  • Doing the work to find the right metrics to inform decisions
  • Looking for evidence before forming an opinion
  • Changing course when new information comes in

04

Fail Forward

Success in a constantly changing industry demands innovation and testing. We expect that some risks will lead to failures. We embrace failures that come from building new things if we learn from them. We don’t tolerate patterns of mistakes with no learning.

What it looks like

  • Expecting some losses if we're pushing the envelope
  • Unpacking what a failure taught us without dwelling on the failure itself
  • Urgently pursuing new technology with promise

05

Make a Mark

We conceive of big, bold ideas, and we don’t shy away from ideas just because they are different or off the beaten path. We solve problems where the solutions have a big impact to the company and people’s lives. We prioritize work that creates value we can be proud of.

What it looks like

  • Choosing problems that move the business, not the easy ones
  • Thinking past the quick win to the durable one
  • Building for outcomes that matter next year and the year after

06

Get Shit Done

We view every day as an opportunity to get better, and we push ourselves and others to work hard on hard things. We roll up our sleeves at every level and take pride in consistently achieving goals.

What it looks like

  • Being the person others count on to follow through
  • Valuing consistent progress on important tasks
  • Striving for 100% accountability while staying agile with priorities

Where Culture Meets Career

This is what you can expect.

Working at Thruline or within one of our portfolio of business units means being trusted with meaningful work, challenged by thoughtful colleagues, and supported by a team that values curiosity, accountability, and continuous improvement.

 

We’re remote by design: our businesses are trusted talent who own their outcomes and follow through, no matter where they’re located.

Check out career opportunities in our businesses.

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